Refund policy

Roozmeer Refund & Return Policy

We want you to love your Roozmeer perfume. If you're not satisfied, 
here's how our policy works:

- Returns are accepted within 3 days of delivery, only if the product 
  is unused, unopened, and in its original packaging.
- Due to hygiene reasons, opened or used perfumes cannot be returned 
  or exchanged unless the product is damaged or defective.
- If you received a damaged or wrong item, contact us within 24 hours 
  of delivery with photos/video of the product and packaging.
- Once your return is approved, refunds will be processed within 
  5-7 business days to your original payment method, or as store 
  credit if you prefer.
- Shipping charges are non-refundable, and return shipping costs are 
  the customer's responsibility unless the item was defective or 
  wrong.
- For COD orders, refunds will be issued via bank transfer or 
  Easypaisa/JazzCash after the returned item is received and 
  inspected.

To start a return, contact us at roozmeerofficial@gmail.com with your 
order number.